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Do The Nursing Home’s Training Programs Educate Employees About How To Recognize Resident Abuse And Neglect
medicare.gov, Mar 17, 2005
The nursing home and its administrator should be licensed by the State to operate.
BACKGROUND CHECKS: Do the nursing home’s procedures to screen potential employees for a history of abuse meet your State’s requirements? Your State’s Ombudsman program might be able to help you with this information.
SPECIAL SERVICES: Some nursing homes have special service units like rehabilitation, Alzheimer's, and hospice. Learn if there are separate waiting periods or facility guidelines for when residents would be moved on or off the special unit.
STAFF TRAINING: Do the nursing home’s training programs educate employees about how to recognize resident abuse and neglect, how to deal with aggressive or difficult residents, and how to deal with the stress of caring for so many needs? Are there clear procedures to identify events or trends that might lead to abuse and neglect, and on how to investigate, report, and resolve your complaints?
LOSS PREVENTION: Are there policies or procedures to safeguard resident possessions?